Your right to privacy is of the utmost importance to us.
We understand that you are providing us with your personal information, and that it is vital for us to earn your trust to provide our services
to you effectively. All information you provide is confidential and private.
We believe it is our responsibility to protect your personal information. Heart Connections will only disclose this information with
your permission. The services we provide are based on preserving your anonymity until you choose to disclose further personal details.
We believe that you are the sole owner of information about you, and that you should be in control of this information at all times. You may
modify it by contacting us.
We have designed this privacy policy with these things in mind.
If you have any questions regarding our privacy policy, we encourage you to contact us through our contact form.
Collection and Use of Your Information
There are various types of information we collect about you:
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Private information that you provide us |
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You provide us certain personal information—such as your name, email address, photos and other personal details—so we can
provide a safe service and as a part of the screening process for Heart Connections’ services.
Your private information will never be
disclosed or sold to any other party and will never be disclosed on the Heart Connections public website or by a staff member of Heart
Connections to any non-Heart Connections person without your explicit permission. General, non-confidential information about
you or what you are seeking in a partner, without identifying details, may be shared with other clients.
We cannot control, nor are we responsible for, the actions of outside service providers, such as image consultants or photographers,
should you choose to share information about yourself with them or their company. Please contact them for information about
their privacy policy.
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Financial information you provide us |
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We offer services that require you to provide us with financial information such as your credit card number.
We take all reasonable steps to ensure your financial information is securely transmitted and protected.
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Messages you send to customer support |
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Messages you send to our customer support team are private between you and our customer support staff and management.
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Site usage information |
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We may collect information on how you use our website for the purposes of improving our services. This includes collecting
and storing information relating to what features you use and what pages you visit on our website.
This information is used for our own, internal purposes only.
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Email communication |
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Your email address is never made available to other clients of the Heart Connections website. It will only be provided to another
client or service provider of Heart Connections with your permission.
We may use your email address to allow us operate our advertised services. This includes sending you emails relating to our services.
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We will never sell, trade or otherwise disclose your personal information, profile information, photos, email address,
or any other confidential or identifying information you provide us without your permission. We may, in extreme cases, be
legally required to disclose information (such as by court order), in which case we will do so.
This privacy policy was last updated on 2 February 2010
